The biggest changes are expected in office administration, banking, accounting, customer service, journalism, marketing, information technology and other professions that rely heavily on computers and information processing.
However, there is an important distinction: AI will not necessarily eliminate an entire profession. In many cases, it will replace particular tasks, reduce the number of employees needed and change the skills required to do the job.
The International Labour Organization's 2025 research estimates that one in four workers worldwide is in an occupation with some exposure to generative AI. It concludes that most affected jobs are more likely to be transformed than completely eliminated.
1. The 12 career areas most exposed to AI
Data capturing, scheduling, filing, preparing reports, managing correspondence and routine office administration.
2. Banking and financial services
Bank tellers, basic loan processing, payment administration and routine financial enquiries.
Invoice processing, payroll, reconciliations, basic tax calculations and financial reporting.
Answering routine questions, complaints, bookings, enquiries and providing standard information.
Basic news summaries, translations, rewriting, reports, advertising copy and routine content production.
6. Graphic design and advertising
Basic advertisements, logos, layouts, product images and marketing material.
7. Computer programming and IT
Routine coding, software testing, basic troubleshooting and website development.
Contract preparation, document reviews, legal research and standard paperwork.
9. Travel and reservations
Flight bookings, hotel reservations, itineraries and routine travel enquiries.
Self-service checkouts, automated payments and electronic ticketing.
Routine document translation, meeting transcription, voice-to-text and subtitles.
Basic market reports, advertising campaigns, customer analysis and social media content.
These are exposure categories, not a prediction that every person in these occupations will lose their job. The World Economic Forum identifies clerical and secretarial work, bank tellers, data-entry clerks and cashiers among the roles expected to decline towards 2030.
Jobs requiring physical presence, practical experience, human judgement, personal trust and complex decision-making are generally more difficult to automate completely.
Healthcare: Nurses, caregivers, therapists and experienced healthcare practitioners.
Agriculture is particularly interesting. AI can assist with weather forecasting, soil analysis, irrigation, crop monitoring, machinery and livestock management. However, it cannot easily replace the practical judgement of an experienced farmer working with changing weather, soil conditions, animals and people.
The OECD also identifies agricultural, forestry and fishery occupations as among those with lower exposure to current generative AI technologies.
3. What does this mean for South Africa?
South Africa faces an important challenge because unemployment is already high. Automation could put additional pressure on entry-level office jobs, administration, financial services and call centres.
However, there are also opportunities.
A 2026 PwC global report highlights the growing importance of human capabilities such as empathy, creativity, judgement, leadership and personal relationships alongside AI technology.
South Africa will need more people with skills in:
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Artificial intelligence and data management.
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Cybersecurity and digital infrastructure.
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Agricultural technology and precision farming.
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Renewable energy and electrical engineering.
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Healthcare and elderly care.
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Technical maintenance and specialised trades.
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Business management and entrepreneurship.
ARTIFICIAL INTELLIGENCE: FROM A SCIENCE-FICTION IDEA TO THE FUTURE OF FARMINGThe South African ICT skills survey released in October 2026 also identifies increasing demand for AI specialists, machine-learning engineers, cybersecurity professionals and people who can implement AI in businesses.
4. The biggest lesson for young people
A university qualification alone will not guarantee employment in the future.
Young people must learn to combine education, practical experience, technology and human skills. They should understand how to use AI rather than simply compete against it.
The person who knows how to use AI effectively may become more productive than someone doing the same work without it.
The World Economic Forum estimates that 39% of workers' existing skills will change or become outdated between 2025 and 2030.
AI will change the employment market more rapidly than many people realise. Some careers will shrink, others will disappear in their present form, and entirely new professions will emerge.
But one thing remains important: technology can process information, analyse data and perform repetitive tasks. Human experience, responsibility, compassion, practical knowledge and sound judgement remain essential.
The greatest risk in 2026 is not simply that AI will take your job. It is that someone who understands AI will become capable of doing your job better, faster and more economically.
That is the reality employers, employees, educators and governments must prepare for.
WHAT NOW
If AI can do your work, you don't fight it. You move to the work AI can't do, and you learn to run the AI that does the rest.Start by splitting your job in your head into three kinds of work. There is the repetitive, predictable work that will be automated, and you should stop building your identity around that. Then there is the assisted work, where AI does most of the heavy lifting and a human checks, edits and decides, and this is where most jobs are heading. And then there is the work that stays human, things like trust, judgment, relationships, accountability, physical presence and dealing with messy real-world problems, and this is where your real value moves.Instead of competing with AI on speed or volume, become the operator, not the output. Learn to prompt, check, correct and deploy it better than anyone else in your field. The person who can get a reliable result out of AI and take responsibility for it becomes indispensable. At the same time, double down on what AI fakes badly, like selling, negotiating, leading a team, handling an angry client, reading a room, building a reputation in a small community and making a hard call with incomplete information. In agriculture especially, trust and on-the-ground judgment still beat a chatbot.You also need leverage outside one employer, because a skill plus a network plus a reputation travels, while a job title doesn't. Keep documenting your work, teaching others and building contacts, so if one role disappears you still have options. And ask yourself every week what part of your work AI just got better at, and what you did that week that AI still can't do. The people who get replaced are the ones who keep doing the same task the same way. The people who survive are the ones who move up one level, from doing the work, to directing the work, to owning the outcome.






